We stayed here at the Residence and the check in process was absolutely fabulous. Philip was so kind, cheerful and welcoming. I literally thought I was being welcomed to stay at his home. The room were huge and very clean. I always wipe everything down with a Clorox wipe. The wipe was still clean. I spilled some water on the kitchen floor, use a paper towel to wipe it up. It was clean. I hung out on the patio. It was so comforting. We went to the pool and hung out longer than we attended. The water was warm and clean. The staff was extremely nice.
D
листопад 2024 р.
Nice place the staff not friendly . I burnt my hand from frying bacon they didn't have a first aid kit. I had to call 911 and go to ER when we asked about the first aide kit they acted real nonchalantly. Then when the fire trucks showed up they got concerned and came to check on me and take a pic. I was in pain for about 30 minutes before they arrived, and the operator told me to put my hand under cool water until they arrived . Took an ambulance about 15 mins to arrive . I was in ER about 3 hours, the worst pain ever . Second-degree burn .
Rachel
лютий 2025 р.
The location was downtown central. It was close to everything a traveling family needs and wants. The staff were welcoming and helpful. They were also precautions in terms of entry but once checked in we quickly understood it was a safety and quality control measure and felt grateful for that measure of caution. The heated indoor pool is an amazing asset and you can use it all year long. The pool and gym hours were fantastic. The room was clean and as expected from the pictures shown by the hotel. When asked for restocking or cleaning the staff was quick and efficient to fulfill our needs.
Mathias
січень 2024 р.
Danyella
грудень 2024 р.
The front desk help was pleasant. My kids loved the indoor heated pool and basketball ball court.
Gonzalez
січень 2025 р.
We came to run the Revel Big Bear Marathon and it was walking distance to the bus pick up. It is walking distance to restaurants also and to the freeway.
Bauer
листопад 2024 р.
Our stay was so worth it. The staff was super friendly. The cook that made continental breakfast was awesome. He even gave us fresh blueberry scones. Food was fresh. We will definitely be back. Thank you for a Pleasant trip.
Monica
січень 2025 р.
It was only 4 floors which I considered a safety benefit. I had a room on floor 4 and could see my vehicle parked in free parking from from my rented room.
Ruth
вересень 2022 р.
Breakfast was real good, staff was helpful and kind. the room was very nice.
Grant
червень 2024 р.
Mike the supervisor was nice
Anonymous
липень 2023 р.