We stayed here at the Residence and the check in process was absolutely fabulous. Philip was so kind, cheerful and welcoming. I literally thought I was being welcomed to stay at his home. The room were huge and very clean. I always wipe everything down with a Clorox wipe. The wipe was still clean. I spilled some water on the kitchen floor, use a paper towel to wipe it up. It was clean. I hung out on the patio. It was so comforting. We went to the pool and hung out longer than we attended. The water was warm and clean. The staff was extremely nice.
D
2024年11月
Nice place the staff not friendly . I burnt my hand from frying bacon they didn't have a first aid kit. I had to call 911 and go to ER when we asked about the first aide kit they acted real nonchalantly. Then when the fire trucks showed up they got concerned and came to check on me and take a pic. I was in pain for about 30 minutes before they arrived, and the operator told me to put my hand under cool water until they arrived . Took an ambulance about 15 mins to arrive . I was in ER about 3 hours, the worst pain ever . Second-degree burn .
Rachel
2025年2月
The location was downtown central. It was close to everything a traveling family needs and wants. The staff were welcoming and helpful. They were also precautions in terms of entry but once checked in we quickly understood it was a safety and quality control measure and felt grateful for that measure of caution. The heated indoor pool is an amazing asset and you can use it all year long. The pool and gym hours were fantastic. The room was clean and as expected from the pictures shown by the hotel. When asked for restocking or cleaning the staff was quick and efficient to fulfill our needs.
Mathias
2024年1月
Danyella
2024年12月
The front desk help was pleasant. My kids loved the indoor heated pool and basketball ball court.
Gonzalez
2025年1月
We came to run the Revel Big Bear Marathon and it was walking distance to the bus pick up. It is walking distance to restaurants also and to the freeway.
Bauer
2024年11月
Our stay was so worth it. The staff was super friendly. The cook that made continental breakfast was awesome. He even gave us fresh blueberry scones. Food was fresh. We will definitely be back. Thank you for a Pleasant trip.
Monica
2025年1月
It was only 4 floors which I considered a safety benefit. I had a room on floor 4 and could see my vehicle parked in free parking from from my rented room.
Ruth
2022年9月
Breakfast was real good, staff was helpful and kind. the room was very nice.
Grant
2024年6月
Mike the supervisor was nice
Anonymous
2023年7月